Privacy Policy
Effective Date: July 2017
Last Updated: March 17, 2026
1. Introduction
Welcome to Elite Personal Home Care, LLC ("we," "our," or "us"). We are committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or communicate with us.
This Privacy Policy is easily accessible via our website homepage and Contact Us page.
2. Information We Collect
a. Information You Provide
- Full name
- Email address
- Phone number
- Home address (if provided)
- Health-related information voluntarily submitted (e.g., care needs, service inquiries)
- Any other information you provide through forms, calls, or messages
b. Information Collected Automatically
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring website URLs
c. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality and user experience.
3. How We Collect Information
- Directly from you when you fill out forms, request services, or contact us
- Through phone calls, emails, or SMS communications (if you opt in)
- Automatically through website analytics tools
4. How We Use Your Information
- Provide home care services and respond to service inquiries
- Communicate with clients and prospective clients
- Schedule consultations and services
- Send appointment reminders and service-related updates
- Improve our website and services
- Comply with legal and regulatory requirements
5. How We Share Your Information
We do not sell or rent your personal information.
We may share your information only in the following circumstances:
- With trusted service providers who assist in operating our business
- When required by law or to protect our legal rights
SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.
6. SMS Communications & Disclosures
If you consent to receive SMS from Elite Personal Home Care, LLC, you agree to receive service-related messages, including appointment reminders, follow-ups, and important updates.
- Reply STOP to opt-out at any time
- Reply HELP for support
- Message & data rates may apply
- Messaging frequency may vary
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
You may request to:
- Access the personal information we have about you
- Correct or update your information
- Request deletion of your data, where applicable
To make a request, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
Elite Personal Home Care, LLC
Email: elitepersonalhomecare@gmail.com
Phone: 410-833-0020
Website: www.elitepersonalhomecare.com